Now, most of our trainings are delivered to us first in an Online Training (OLT) course that we do right at our own desk and if it is a larger topic such as the new phone system that was just installed, there are Instructor Led Trainings (ILT) as well.
These have been successful for the most part, however, there is a consensus that the OLT Training part could be a little longer in length and the ILT could have been a little shorter! Typically, the OLT takes only about 20-30 minutes and the ILT about 2 hours.
I have attached a guide for the systematic approach that should be taken when trying to convert a face to face course into a blended instruction environment.
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